Revision date: 09/17/2023
Introduction
This Payment Types Policy outlines the accepted payment methods for all services and products offered by Clark-Ritchotte Communications and its affiliated companies, including Nu Interactive Media, BoroughTV, and VaxxCard (collectively referred to as “the Company”). At our company, we are deeply committed to environmental sustainability, and as a reflection of this commitment, we exclusively accept digital payment methods. We have embraced a green-centric approach to reduce our carbon footprint and minimize paper waste. By utilizing digital payments, we not only streamline transactions but also contribute to a greener, more eco-friendly future.
Accepted Payment Methods
The following digital payment methods are accepted for all services and products offered by the Company:
- Major Credit Cards: We accept payments made using all major credit cards, including but not limited to Visa, MasterCard, American Express, Discover, Google Pay, Samsung Pay, and Apple Pay.
- Zelle: Payments can be made through Zelle to the designated email address [email protected].
- ACH (Automated Clearing House): Clients who wish to make payments via ACH should contact our sales team for setup. Please note that there is a one-time setup fee of $15 for this payment method.
Recognizing the diversity of payment preferences among our clients, we acknowledge that certain entities may opt for conventional paper-based payment methods. However, as part of our steadfast commitment to fostering sustainability and advancing the adoption of digital payment practices, we have instituted an Environmental Sustainment Fee of 1% for invoices settled through paper-based methods. This fee has been established with the primary objective of bolstering our continuous environmental initiatives and facilitating the transition towards eco-friendly practices. By implementing this fee, we aim to promote responsible environmental stewardship and incentivize the adoption of more environmentally sustainable payment alternatives.
Payment Processing Times
Clients are advised to consider potential processing times when making payments, especially when using Zelle or ACH. Banks may require processing times ranging from 2 weeks to 30 days. The client is responsible for ensuring that their payment is prompt and not late.
Late Payment Policy
- Late Fee (15 Days Late): If payment is received more than 15 days after the due date, a 1% late fee will be added to the outstanding invoice.
- Service Suspension (30 Days Late): In the event of a payment delay of 30 days or more, the Company reserves the right to suspend services. A 5% late fee will be added to the outstanding invoice, and a $20 reconnection fee will be applied upon payment to reactivate services.
Outstanding Invoices (90 Days Past Due)
If an invoice remains unpaid for 90 days or more, the Company reserves the right to take the following actions:
- Service Termination: Services associated with the unpaid invoice will be terminated and removed from our infrastructure.
- Collections: The unpaid invoice will be sent to a collections agency to recover the outstanding amount.
Communication
The Company will send payment reminders and notifications regarding late fees, service suspension, and collections to the email address on file. The client is responsible for ensuring that their contact information is up to date.
Conclusion
By utilizing the accepted payment methods and adhering to this Payment Types Policy, clients of Clark-Ritchotte Communications and its affiliated companies ensure a smooth and efficient payment process. Failure to comply with this policy may result in late fees, service suspension, and collections actions.
Clients with any questions or concerns regarding this policy should contact our customer support team for assistance.
Note: This Payment Types Policy is subject to change, and any updates will be communicated to clients in advance. Clients are encouraged to review this policy periodically for any modifications.