Corporate Responsibility
Doing business the right way
We believe a technology company is responsible for more than uptime. Here is how Clark-Ritchotte Communications and its affiliated companies act on that responsibility.
Our Commitments
Responsibility built into our operations
Environmental Sustainability
We are deeply committed to environmental sustainability and have embraced a green-centric approach to reduce our carbon footprint and minimize paper waste.
- Digital-first billing and payments through Stripe: cards, digital wallets, buy now pay later, Cash App Pay, and stablecoins, plus Zelle and ACH
- An Environmental Sustainment Fee on paper-based payments that funds our sustainability programs
- Cloud-based infrastructure and paperless operations across our companies
Privacy & Data Protection
Clients trust us with their communications and their customers' data. We protect that trust with clear policies and industry-standard safeguards.
- We never sell client information to other services or outside companies
- Third-party providers receive only the information needed to perform their services
- Specific privacy rights for California residents under the CCPA
Accessibility
We help the organizations we serve deliver an inclusive experience to visitors with a wide range of abilities.
- Accessibility tools designed to support WCAG 2.1 Level AA
- Screen-reader support, keyboard navigation, and visual adjustment profiles
- A dedicated support channel for accessibility tool issues
Responsible Network Use
We keep our network and our clients safe by prohibiting abuse and acting quickly when it is reported.
- Zero tolerance for spam, malware distribution, and unauthorized access
- Cooperation with law enforcement where required, including child-safety reporting
- Prompt investigation of every abuse complaint
Nonprofit Program
Discounts and grants for nonprofits
We work with our vendors to offer donated and low-cost services and products to not-for-profit customers, bundled and tailored to each organization's cause or mission.
Eligibility follows Microsoft's nonprofit requirements: organizations must hold recognized legal status equivalent to 501(c)(3) and operate on a not-for-profit basis with a mission that benefits the community, such as relieving poverty, advancing education, improving social welfare, preserving culture, protecting the environment, or promoting human rights.
What's included
- Free web and brand design for qualified nonprofits, with discounted dedicated virtual hosting
- Microsoft nonprofit licensing, including Office apps, Teams, and 1TB of OneDrive per user
- Azure Active Directory setup, single sign-on, and Intune device management
- Discounted IT support, infrastructure design, networking, and phone services
- Discounted endpoint protection through our Comodo and HCL partnerships
Partners include Microsoft, Comodo, HCL, 3CX, and Telnyx.
Giving back to New York City
We support the New York Transit Museum and the American Museum of Natural History.